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Refund and Cancellations
In case of any order being cancelled before it has been shipped, we will refund your complete amount. For this you have to call us or email us to notify about the cancellation.
Jewels Mountain Inc offers you an easy exchange policy on all products that you purchase from us. If you need to return it for any reason, we’ll happily provide you with an exchange, provided that you courier it back to us within 3 days of delivery. Your account will then be credited to the same value of the product excluding cost of shipping.
In case the box in which the item has arrived has extensive visible damage, you are requested to contact our customer support as soon as possible at: help@jewelsmountaininc.com
Once the product is received, our team shall verify that absolutely unworn and brand new condition and must be returned with the original sealed box, instruction papers, warranty and other accessories if any.
You will need to return the product to us within a week and courier charges will be borne by buyer.


To return the item you purchased, please mail it to:

141 , M.I. Road
Jaipur – 302001

Refunds do not include any shipping and handling charges shown on the packaging slip or
invoice. Shipping charges for all returns must be prepaid and insured by you. You are
responsible for any loss or damage to hardware during shipment. We do not guarantee that we
will receive your returned item. Shipping and handling charges are not refundable. Any amounts
refunded will not include the cost of shipping.


Refunds do not be include any shopping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping charges for the systems.